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Tips and Assistance

Organisational Matters

Search

Enter the term you wish to search in the field provided and confirm by pressing 'enter/return' or clicking on the magnifying glass. Several terms linked by an AND must be separated with a space.

Prices

All prices are given in euros, include 19% VAT for end customers and are non-binding.  Errors excepted.

Payment and billing

Payments can be made in advance, on delivery or by credit card. We also have accounts for commercial clients and bulk purchasers.

Delivery time

The applicable delivery time is specified on the product. We will contact you immediately if items are not in stock or if our deliveries are delayed.

Order submission

Orders are submitted to us by e-mail. A copy of your order will be immediately sent to the e-mail address you have provided. We will process your order as soon as possible and will contact you promptly in the event of any delayed deliveries.

Technical Matters

Cookies

This shop does not use cookies as standard. Cookies are small text files temporarily saved on your computer. For example, they may contain the contents of your shopping trolley or the last products you viewed, making it easier to find content on your next visit.

So cookies are there for your convenience but are not strictly necessary. You can decide yourself whether or not you want to allow cookies in your browser. You can also delete cookies at any time.

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